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Frequently Asked Questions

What is a Maizic Tricam and how is it different from a regular security camera? +
A Maizic Tricam is a triple lens security camera that houses three independent lenses in a single device. Each lens captures a different angle or zoom level simultaneously, giving you broader, more detailed coverage without needing to install multiple cameras. Combined with AI-powered features and Ultra HD resolution, Tricams deliver a significant upgrade over standard single-lens security cameras.
How does a triple lens setup improve security coverage? +
With three lenses operating at the same time, a Maizic Tricam can cover wide-angle, mid-range, and close-up views simultaneously — displayed as multiple live screens on your smartphone. This eliminates blind spots and reduces the number of cameras needed to secure a space, making it a cost-effective solution for homes, shops, offices, and outdoor areas.
What resolution do Maizic Tricams offer? +
Maizic Tricams feature mixed resolution lens configurations across the range, with models available in Ultra HD quality. The multi-lens setup means each lens may be optimised for a different purpose — such as wide coverage, standard view, and detailed zoom — delivering sharp, clear footage across all three screens simultaneously.
Do Maizic Tricams support both WiFi and 4G connectivity? +
Yes. Maizic Tricams are available in both WiFi and 4G SIM variants. WiFi models connect to your existing home or office wireless network, while 4G models use a SIM card to operate independently anywhere with mobile network coverage — making them ideal for farms, construction sites, and locations without a broadband connection.
Do Maizic Tricams work at night? +
Yes. Maizic Tricams are equipped with colour night vision and smart spotlight technology, capturing vivid full-colour footage even in complete darkness across all three lenses. The built-in spotlight activates automatically when motion or human presence is detected, providing both clear recording and an active deterrent against intruders.
What AI features are available on Maizic Tricams? +
Maizic Tricams come with AI-powered human detection, which distinguishes people from animals or vehicles to minimise false alerts, as well as motion tracking with auto zoom, which automatically follows a moving subject and zooms in for a closer view. Real-time app alerts notify you instantly whenever activity is detected.
Do Maizic Tricams support pan and tilt control? +
Yes. Maizic Tricams feature motorised 360° pan and tilt (PTZ) control that can be operated remotely from the Maizic app on your smartphone. This lets you adjust the camera's viewing direction in real time without physically moving the device, ensuring complete coverage of your surveillance area at all times.
Can multiple users view a Maizic Tricam at the same time? +
Yes. Maizic Tricams support multi-user view, allowing multiple family members, colleagues, or security personnel to access the live feed simultaneously from their own Android or iOS smartphones via the Maizic app — with no additional hardware or subscription required.
What storage options do Maizic Tricams support? +
Maizic Tricams support local storage via a microSD card slot (up to 128 GB) for on-device recording, as well as cloud storage for remote access to footage from anywhere via the Maizic app. Recordings can be triggered by motion detection or set to run continuously, depending on your preference.
Are Maizic Tricams suitable for outdoor installation? +
Yes. Maizic Tricams carry an IP66 weatherproof rating, making them fully resistant to rain, dust, and harsh outdoor conditions. They are built for both indoor and outdoor use — including gates, driveways, building exteriors, warehouses, and open areas — and come with a 1-year warranty and hassle-free replacement support.
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