Frequently Asked Questions
What is the V380 app and how does it work with Maizic cameras?
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The V380 (and V380 Pro) app is a free smart security app available for Android and iOS that lets you set up, view, and manage your Maizic WiFi cameras from anywhere in the world. Once your camera is powered on and connected to your 2.4 GHz WiFi network, simply scan the QR code on the camera using the V380 app to go live within minutes — no technical expertise or DVR required.
What types of cameras are available in the Maizic V380 collection?
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The Maizic V380 collection includes a wide range of camera types: compact indoor PTZ cameras, dual lens and triple lens outdoor cameras, solar-powered 4G cameras, bullet cameras, dome cameras, panoramic cameras, and hidden cameras. Resolutions range from 3MP to 10MP, with both WiFi and 4G SIM connectivity options available across the range.
Do V380 cameras work without WiFi?
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Most Maizic V380 cameras connect via 2.4 GHz WiFi. However, several models in this collection also support 4G SIM connectivity, allowing them to operate entirely on mobile data without any WiFi network — making them ideal for shops, farms, construction sites, and locations where a broadband connection is unavailable.
What resolution options are available in Maizic V380 cameras?
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Maizic V380 cameras are available in 3MP, 5MP, and 10MP resolutions, covering Full HD, 2K, and Ultra HD quality. Dual and triple lens models such as the Batman 3-in-1 (5MP+5MP+5MP) deliver simultaneous multi-screen views, giving you broader, sharper coverage from a single device.
Do Maizic V380 cameras support 360° pan and tilt?
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Yes. The majority of Maizic V380 cameras feature motorised 360° pan and tilt (PTZ) control, which you can operate remotely from the V380 app on your smartphone. This lets you adjust the camera's viewing angle in real time to cover any direction without physically repositioning the device.
Do Maizic V380 cameras work at night?
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Yes. All Maizic V380 cameras feature colour night vision, capturing vivid full-colour footage even in complete darkness using infrared LEDs and smart spotlight technology — not just black-and-white IR images. This ensures clear, reliable surveillance around the clock without any gap in coverage.
What AI features are available on Maizic V380 cameras?
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Maizic V380 cameras include AI-powered human detection (also called AI person detection or PIR human detection), which distinguishes people from animals, vehicles, or other movements to reduce false alerts. Several models also feature auto tracking, which automatically follows a moving subject across the frame, and real-time motion alerts sent directly to your smartphone.
Can multiple users view the same V380 camera simultaneously?
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Yes. Maizic V380 cameras support multi-user viewing, allowing multiple family members, employees, or security personnel to access the live feed at the same time from their own Android or iOS devices via the V380 app — with no additional subscription or hardware required.
What storage options do Maizic V380 cameras support?
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Maizic V380 cameras support local storage via a microSD card slot of up to 128 GB for on-device recording, as well as cloud storage for remote access to footage via the V380 app. Recordings can be triggered by motion detection or set to run continuously, depending on your preference and storage capacity.
What is the price range of Maizic V380 cameras?
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Maizic V380 cameras start from as low as ₹1,088 for compact indoor models and go up to ₹6,999 for advanced solar-powered outdoor PTZ cameras, with discounts of up to 76% available across the range. All orders come with free shipping, a 1-year warranty, and hassle-free replacement support. Customer support is available Monday to Saturday, 11 AM to 7 PM via phone, WhatsApp, and email.
